❓FAQs - Frequently asked questions
Last updated
Last updated
How to register for Smart OTP?
I want to deposit money into securities account, what should I do?
How can I change my password?
I want to withdraw money out of my account, please kindly instruct me on how to do?
Where can I find information on additional rights arising from each stock ticket?
Where can I look up my current arising balance and daily loan interest?
How do I remove a ticker symbol in the watchlist?
How can I change my display mode?
Guide me to look up my order history
I want to view my trading account statement, what should I do?
I want to register for biometrics, what do I do?
Guide me to join Referral Program
When I confirm Smart OTP then an error appears: " Authentication information is invalid, please try again.". What should I do?
How to fix when system appear notification " Connection to server timed out. Please try again later.”
I forgot my log-in password, how can I get it back?