Hướng dẫn sử dụng App iDragon
EN
VIEN
EN
VIEN
  • 📱IDRAGON APP OVERVIEW
  • 💡HOME
    • 👥Personalization
    • 👤Profile
    • ⚙️Settings
    • 💠Feature
  • 📊LIVE BOARD
    • Watchlist
    • Market
    • Recommend
    • Overview
    • Sector
  • 📈SECURITIES
    • 📝Order
    • 📗Intraday
    • 💸Asset
  • 📉DERIVATIVES
    • 📝Order
    • 📗Intraday
    • 💸Asset
  • 💵CORPORATE BOND
    • 📝Order
    • 📗Intraday
    • 💸Asset
  • ❓FAQs - Frequently asked questions
    • 1. How to register for Smart OTP?
    • 2. I want to deposit money into securities account, what should I do?
    • 3. How can I change my password?
    • 4. I want to withdraw money out of my account, please kindly instruct me on how to do?
    • 5. Where can I find information on additional rights arising from each stock ticket?
    • 6. Where can I look up my current arising balance and daily loan interest?
    • 7. How do I remove a ticker symbol in the watchlist?
    • 8. How can I change my display mode?
    • 9. Guide me to look up my order history
    • 10. I want to view my trading account statement, what should I do?
    • 11. I want to register for biometrics, what do I do?
    • 12. Guide me to join Referral Program
    • 13. An error appears: " Authentication information is invalid, please try again." What should I do?
    • 14. How to fix when appearing notification "Connection to server timed out. Please try again later"
    • 15. I forgot my log-in password, how can I get it back?
  • 📴Instructions for turning off Accessibility
    • Samsung
    • Huawei
    • Google
    • Sony
    • HTC
    • Realme
    • Vivo
    • Oppo
    • Xiaomi
    • Nokia
  • Instructions of Online Login Lock
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  1. FAQs - Frequently asked questions

13. An error appears: " Authentication information is invalid, please try again." What should I do?

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Last updated 1 year ago

You access your phone's settings to check if automatic date and time are enabled.

(How to check for iOS and Android operating systems:

❓
Instruction link)